At Halvionics, we aim to provide a smooth and efficient shipping experience for our customers. Please read our shipping policy for important information about the delivery of your order.
1. Shipping Methods and Costs
We currently offer Cash on Delivery (COD) as the only payment method. Shipping costs will be calculated at checkout based on the delivery address. The total shipping charge will be shown before you confirm your order.
2. Processing Time
Orders are typically processed within 1-3 days of receipt. We strive to get your order to you as quickly as possible, but please allow for additional time during peak seasons or unforeseen delays.
3. Delivery Time
The estimated delivery time for your order will be provided at checkout. Depending on your location, it may take between 1-3 days for your order to reach you. Please note that delivery times may vary due to factors such as location and courier availability.
4. Delivery Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable). Please keep an eye on your inbox for updates regarding your shipment.
5. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or issues caused by incorrect or incomplete address information.
6. Unable to Deliver
If a delivery attempt fails because of incorrect information or unavailability at the delivery address, we will contact you to arrange for redelivery or pickup. Additional shipping charges may apply if a rescheduled delivery is needed.
7. Contact Us
If you have any questions regarding shipping or need assistance with your order, please contact us at [email protected].